Ticketing
Manage your IT helpdesk from within one unified endpoint management console. A single plane of glass for all your IT admin.
Easy-to-use IT ticketing
Clean, uncluttered UI. You shouldn't need training to manage your IT tickets.
Straightforward analytics
Get an instant overview of tickets, sorted by status, owner or date. It's extremely easy to identify how well you’re performing, and where the bottlenecks lie.
Easy to submit and resolve tickets
A customisable popup in the Windows taskbar allows your users to report issues readily. Make your helpdesk visible and accessible. Select a ticket from your central console and remote directly in to solve the problem.
Explore our services
Hover over and click on each icon to explore the full range of Faronics Cloud services.
Software Updater
Software Updater
Exceptionally easy-to-use patch management tool that provides maximum control over Windows and third-party app installation and updates.
Learn moreOS imaging
OS imaging
A powerful tool designed to simplify and accelerate the deployment, updating, and management of operating systems across multiple computers.
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Anti-Executable
A mature security solution that blocks unapproved applications from executing.
Learn moreAnti-Virus
Anti-Virus
Designed to protect your devices from viruses, malware, spyware, and ransomware, it offers real-time scanning and advanced detection capabilities.
Learn moreMDM
MDM
A powerful cloud-based mobile device management solution for managing Apple, Android, and Chromebook devices.
Learn moreBy the makers of Deep Freeze
Deep Freeze
Deep Freeze
Return your computers to their pristine, original state with a simple restart.
Learn moreRemote Connect
Remote Connect
Browser-based access to user sessions in the same one console you use for all your other device management tasks.
Learn moreTicketing
Ticketing
Manage your IT helpdesk from within one unified endpoint management console. A single plane of glass for all your IT admin.
Learn moreUsage Stats
Usage Stats
Gain deep insights into how software and devices are being used across your network.
Learn more