A screenshot of the Faronics Cloud ticketing system dashboard displaying active support tickets, ticket statuses, assigned owners, and descriptions, streamlining IT issue tracking and resolution.

Faronics Cloud

售票处

$9.99 USD

操作系统: Windows

Windows

产品变体

数量

FTCSLSN.INRG.1.1.USD

通过一个统一的端点管理控制台管理您的 IT 帮助台。所有 IT 管理员都可通过单一界面进行管理。

退款和退货政策

我们提供“先试后买”评估政策，以确保我们的软件满足您的需求。一旦您购买并激活付费版本，所有销售将不可更改，并且无法退款。

兼容性

适用于 Mac OS 和 Windows

简化IT支持

利用直观的工单系统，高效管理和解决用户问题。

集中式问题跟踪

将所有支持请求集中在一个地方进行整理，以提高可见性和优先级排序。

提高响应速度

快速跟踪、分配和解决工单，以最大限度地减少中断并提高生产力。

提升用户满意度

提供流畅的支持体验，沟通清晰，问题及时解决。

全面支持方案

工单系统为管理 IT 支持请求提供了一个强大的平台，确保高效、有效地解决问题。

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Bringing order to IT support

Before Ticketing, requests came in from everywhere. Now everything is logged, tracked, and prioritised properly. Nothing falls through the cracks anymore. Reporting also helps us spot recurring issues.

Better communication with users

Users know exactly where to submit issues and can track progress. That reduced frustration and follow-ups. IT spends less time answering status questions.

No more lost requests

We used to rely on emails and messages. Ticketing centralised everything into one workflow. Response times improved almost immediately. IT finally feels organised.

Tickets bem organizados

O sistema de tickets trouxe mais clareza e organização ao suporte. Fácil para usuários e administradores. Funciona muito bem.

Support that follows context

Ticket responses reference previous issues, which shows they actually read history. Very refreshing.

Support IT mieux organisé

Le système de ticketing a structuré les demandes des professeurs. Moins d’emails perdus et un meilleur suivi.

Übersichtliches Ticketsystem

Das Ticketing bringt Struktur in den IT-Support der Schule. Sehr hilfreich.

Tickets answered by real people

The ticketing system is simple, but what surprised me was how human the responses are. You can tell the support team understands education environments.