Cyber threats are getting more advanced, and one of the biggest risks to IT security is human error. Employees might accidentally click on phishing links, use weak passwords or download malware without realising it. A strong security system helps, but raising awareness and training employees is just as important.
Here’s how to build a security-conscious workplace and reduce the risk of cyberattacks.
Run regular security awareness training
Cyber threats change all the time, so a one-off security briefing won’t cut it. Make training a regular thing and keep it engaging. Some ideas include:
- Interactive sessions on phishing, password security and social engineering.
- Simulated phishing attacks to test how well employees spot scams.
- Short security quizzes to reinforce key points.
Real-life examples of security breaches can also help employees understand what’s at stake.
Keep your security policy clear and simple
A long, complicated security policy won’t be read or followed. Make sure employees know the basics, such as:
- How to create strong passwords and use multi-factor authentication (MFA).
- What’s considered safe internet browsing and how to spot risky websites.
- The right way to handle sensitive data and share files securely.
- Rules for personal devices if they’re being used for work.
Keep it accessible and remind staff of key points regularly – whether in emails, posters or quick video explainers.
Teach employees to think before they click
Phishing is one of the biggest threats to IT security. A dodgy link or fake attachment can open the door to malware, ransomware and data breaches. Train employees to stop and think before clicking. Red flags include:
- Urgent or threatening messages – e.g. "Your account will be locked!"
- Unusual sender addresses or unexpected emails.
- Poor spelling and grammar.
- Requests for passwords or personal data.
Encourage employees to report suspicious emails to IT, even if they’re unsure.
Tailor security training to different roles
Not everyone needs the same level of security training. Tailor awareness programs based on roles:
- Executives and managers – targeted attacks like business email compromise (BEC).
- Finance teams – invoice fraud and wire transfer scams.
- IT staff – threat detection, system vulnerabilities and security best practices.
- General employees – phishing, passwords, device security and safe browsing.
Custom training makes security more relevant and effective for different teams.
Make remote work secure
With more people working remotely, IT security doesn’t stop at the office. Employees need to follow the same best practices at home, including:
- Using a VPN for secure access to company systems.
- Keeping devices updated with the latest security patches.
- Avoiding public Wi-Fi unless it’s encrypted.
- Locking screens and securing devices when not in use.
Security awareness shouldn’t be location-based – it should be second nature.
Reward good security habits
Encouraging security awareness shouldn’t just be about what not to do. Recognising and rewarding good habits can reinforce behaviour, such as:
- Spotting and reporting phishing emails.
- Following strong password policies.
- Completing security training courses.
Gamification works too – leaderboards, certificates or even small incentives can keep employees engaged.
Make IT support easy to reach
Employees should feel comfortable asking for help with security concerns. Make it easy by:
- Having a dedicated IT security helpdesk for urgent issues.
- Creating an easy way to report suspicious emails, malware or data breaches.
- Communicating security policies in plain English – no jargon.
If IT support is seen as approachable rather than a last resort, employees are more likely to report issues before they become serious.
Final thoughts
Security isn’t just about firewalls and antivirus software – it’s about people. Employees are often the first line of defence against cyber threats, so training and awareness need to be a priority.
By running regular training, keeping policies simple, rewarding good habits and making security a team effort, businesses can reduce cyber risks and create a culture of security awareness.
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